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In this course, the following topics will be covered: best practices for effectively interacting with difficult people, verbal and non-verbal communication, ways to minimize stressful interactions, helpful tools and resources, and more. This course offers the advantage of being able to learn anytime and anywhere thanks to the convenient on-demand format. Once enrolled in this course, you will have access to the course for 3 months. This course consists of various lessons, practice questions, and more.

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